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We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

At Low Poly Farms, we want you to love your voxel-style fruits and veggies. If you’re not completely satisfied with your purchase, we’re here to help. 1. Returns We accept returns on eligible items within 14 days of delivery. To qualify for a return: Item must be unused and in its original condition Item must be returned in its original packaging You must provide proof of purchase (order confirmation or receipt) To start a return, contact us at: Email: lowpolyfarms@gmail.com Phone: +1 (310) 926-8385 Please do not return any items before contacting us and receiving return instructions. 2. Items Not Eligible for Return We do not accept returns for: Items marked as final sale or limited edition Custom or personalized orders Items damaged due to misuse or mishandling Digital gift cards 3. Refunds Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within 5–10 business days. If you haven’t received a refund after 10 business days, please: Check your bank or credit card account again Contact your bank or payment provider (processing times may vary) Then contact us at lowpolyfarms@gmail.com if the issue persists 4. Return Shipping Customers are responsible for return shipping costs unless the return is due to a defect or error on our part We recommend using a trackable shipping service or purchasing shipping insurance We are not responsible for items lost or damaged during return transit 5. Exchanges We only replace items if they are defective or damaged upon arrival. If you need to exchange it for the same item, please contact us within 7 days of delivery. 6. Damaged or Incorrect Items If you receive a damaged or incorrect item, please email us within 48 hours of delivery with: A clear photo of the item and packaging Your order number and full name We’ll resolve the issue as quickly as possible.